Job Title: Market Operations
Overview: Background of the Broadway Market
Established in 1888, the Broadway Market originally served thousands of Eastern European immigrants who populated the City of Buffalo’s Eastside. Although the Market has undergone numerous changes over time, the concept of selling fresh, exotic and unusual food products, unique merchandise, and services has remained unchanged since the Market's inception. Famous for its eclectic, urban, and public atmosphere, the Broadway Market's fresh food merchant base includes family-owned, family-operated butcher shops, poultry stands, produce vendors and bakeries. The Broadway Market also offers free, secure, sheltered parking. The Broadway Market is operated as a public market by the City of Buffalo and is supported by a volunteer Advisory Task Force and a Tenant’s Association. The City of Buffalo (through BERC) is seeking a creative and dynamic Market Manager to oversee all aspects of the market’s operations.
Hours Required:
This is a salaried position which assumes a minimum forty (40) hour work week. The Market Manager will be expected to work Saturdays. The position will include additional evening and weekend hours during peak seasons. The Market is open Monday through Saturday from 8:00a.m to 5:00pm. The Save-A-Lot store is open extended hours, including Sundays, but can operate from a separate dedicated street entrance.
Education and Experience:
The preferred candidate will have a Bachelors Degree, with retail management, operations management and marketing experience, or equivalent work experience.
Compensation:
The amount of compensation will be commensurate with the candidate’s experience, up to $65,000 annually. Additional benefits are included in the overall compensation package. A one year contract will be offered (including an initial probationary evaluation period of ninety days). Subsequent single year or multiple year contract periods can be negotiated based on performance.
Job Duties:
1. Manage, motivate and bring together a diverse mix of local vendors.
2. Negotiate and execute leases with new and existing tenants.
3. Develop a thorough understanding of customer needs across all targeted customer segments.
4. Formulate an appropriate Market vendor mix with the Advisory Task Force.
5. Develop and manage the Market operating budget.
6. Track and analyze all income and expenses; in line with accepted standards for financial management and reporting requirements.
7. Collect and process vendor rents and fees.
8. Develop and implement space allocation/management and tennant rent strategies to maximize profitability, vendor recruitment, retention and growth.
9. Manage proper day-to-day repair and maintenance activities; establish on going maintenance plan and play key role in developing long term facility infrastructure improvement plan.
10. Recruit financial and in-kind sponsors for Market special events with Advisory Task Force.
11. Formulate marketing and development strategies with Advisory Task Force.
12. Identify and secure grant funding to help cover operating and capital improvement expenses.
13. Hire and supervise maintenance and seasonal staff.
14. Fundraising and friend-raising with the Advisory Task Force.
15. Oversee all Market daily activities, including vendor and customer relations,
set-up and tear down, special events and equipment maintenance.
16. Manage or delegate specific administrative tasks such as website updating, database maintenance, Advisory Task Force relations, data tracking, vendor applications, mailings, and communications.
17. Play a critical role, along with other key stakeholders and Advisory Task Force, in developing and implementing a long term strategic plan for the Broadway Market, to achieve established goals for growth and long term stability.
18. Develop, implement and maintain Market standards pertaining to visual standards, product merchandising and vendor/tenant trade dress.
19. Implement and maintain all relevant standards pertaining to health, sanitation and safety.
20. Work closely with Advisory Task Force to promote the Market using various promotional strategies; primarily through creative, low-cost marketing techniques and effective local partnerships
21. Work with the Advisory Task Force to plan and oversee the Market’s daily events schedule
22. Develop, implement and enforce standards, rules, regulations and programs that improve the markets functions and operations while improving the customer and vendor experience.
23. Extensive outreach to other local and regional groups to increase groups and customer participation in the market
24. Coordinate with other local groups and organizations to support and enhance the immediate region known as the East Side.
Preferred Qualifications:
Proven leadership and problem solving skills.
Excellent verbal and written communication skills.
Flexible, organized, and able to prioritize.
Financial management experience.
Staff and volunteer management experience.
Experience in retail or foodservice management.
Knowledge and experience in retail or commercial facility management.
Familiarity with Broadway/ Fillmore diverse community.
Computer skills (Microsoft Word and Excel).
The successful candidate must establish residency in the City of Buffalo within six (6) months after the date of hire.
Send resume, cover letter and 3 references to:
920 City Hall
Buffalo, NY 14202
or email to start@berc.org
